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Office Policies

YOUNG CHILDREN
Treatment appointments for young children and those who require sedation will be scheduled in the morning hours. (We have found treatment appointments are easier when your child, the doctor, and the staff are fresh.) 

SIX-MONTH CLEANINGS
Recall appointments are made six months in advance, at the time of the visit, for your convenience. We highly recommend setting up the recall appointment at the time of service since appointments are scheduled six months in advance. 

​SCHEDULING POLICIES
If you are unable to keep your appointment or will be late, please call the office. If we are not available to take your call, please leave a message with our exchange. There may be an additional charge for appointments broken without a 48 hour notice. We make every effort to stay on schedule. Please help us by being prompt for your appointment. If you are over 10 minutes late, you may be asked to reschedule your appointment. If you have to wait more than 10 minutes, please ask our staff the reason for the delay.

SAFETY POLICY
We ask parents with children under the age of 18 remain on the premises during their treatment time or provide a contact number.

If you need to reschedule your appointment, please call our office 2 business days in advance. Failure to do so will result in a $75 cancellation fee.

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